Shift Manager

EZCORP Inc

North Riverside, IL, United States
Base: $18.00ph to $20.00ph based on experience; bo...
Customer service excellence
Team leadership and coaching
Loan and pawn transaction processing
EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits in a fun and fast paced environment

Job Summary

  • EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits in a fun and fast paced environment.
  • As a Retail Shift Manager, you will lead and influence team members while providing outstanding customer service and building solid relationships with customers.
  • The role includes responsibilities such as processing loans, performing store opening and closing procedures, and supervising and coaching store team members.

Matching Summary

EZCORP offers a structured career path with competitive pay, generous bonus potential, and comprehensive benefits in a fun and fast paced environment.

Salary

Base: $18.00/hr to $20.00/hr based on experience; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and coaching
  • Loan and pawn transaction processing
  • Store opening and closing procedures
  • Strong negotiation skills
  • Time-management and prioritization

Nice-to-have

  • Knowledge of pawned items
  • Sales background
  • Bilingual communication
  • Structured leadership training
  • Career development opportunities

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or shift lead experience
  • Pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter