Global Lead, Customer Experience Activation

Ipsen

Multiple Locations
Hybrid
Global omnichannel activation leadership
Pharma/biotech digital marketing
Mlr/prc compliance expertise
Ipsen is a global biopharmaceutical company focused on transformative medicines in Oncology, Rare Disease, and Neuroscience with a presence in over 40 countries

Job Summary

  • Ipsen is a global biopharmaceutical company focused on transformative medicines in Oncology, Rare Disease, and Neuroscience with a presence in over 40 countries.
  • The role leads the global digital customer experience activation strategy, setting standards and enabling markets to deliver measurable omnichannel experiences for healthcare professionals and patients.
  • Ipsen fosters a human-centric leadership culture that empowers individuals to grow and thrive while creating real impact on patients and society.

Matching Summary

Ipsen is a global biopharmaceutical company focused on transformative medicines in Oncology, Rare Disease, and Neuroscience with a presence in over 40 countries.

Skills & Requirements

Must-have

  • Global omnichannel activation leadership
  • Pharma/biotech digital marketing
  • MLR/PRC compliance expertise
  • CRM/CLM and marketing automation
  • Data privacy and compliant practices
  • KPI ownership and analytics
  • Cross-functional team orchestration

Nice-to-have

  • Brand launch and congress activation
  • Performance marketing experience
  • Content operations knowledge
  • Generative AI for ideation
  • Matrixed team leadership
  • Customer-centric culture
  • Multilingual capabilities

Key Requirements

  • 10-14+ years pharma/biotech digital marketing
  • 5+ years global omnichannel activation leadership
  • Bachelor’s degree in relevant field
  • Experience with MLR/PRC and regulatory compliance
  • Fluent English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter