Manager Surveillance (business Compliance)

Affin Bank

Menara Affin, Malaysia
Banking compliance experience
Investigative skills
Customer satisfaction monitoring
The role involves leading the Surveillance team to ensure customer satisfaction post-disbursement

Job Summary

  • The role involves leading the Surveillance team to ensure customer satisfaction post-disbursement.
  • Responsibilities include investigating staff misconduct and monitoring marketing expenses for compliance.
  • The position requires a strong understanding of SME banking operations and account opening processes.

Matching Summary

The role involves leading the Surveillance team to ensure customer satisfaction post-disbursement.

Skills & Requirements

Must-have

  • banking compliance experience
  • investigative skills
  • customer satisfaction monitoring

Nice-to-have

  • stakeholder management skills
  • strong analytical skills
  • team leadership qualities

Key Requirements

  • Bachelor's degree in Business or Finance
  • Minimum 3 years of banking compliance experience
  • Experience in customer due diligence

Work Rights

Not specified

Tailored Resume

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