Vendor Service Manager

JLL UK

New Albany, OH, United States
$73,500 - $106,700 annually; not specified; not sp...
Onsite
Vendor service agreement compliance
Vendor performance management
Quality audits and documentation
JLL UK is seeking a Vendor Service Manager for their New Albany, OH location, responsible for overseeing third-party service providers in facilities operations. The role requires strong relationship management skills, operational discipline, and a hospitality mindset to enhance workplace experience

Job Summary

  • The Vendor Service Manager is responsible for overseeing all third‑party service providers supporting facilities operations at the Amgen Ohio site, ensuring full service‑agreement compliance and managing vendor performance.
  • This role provides leadership for Workplace Experience (Wx) functions, including coordination of onsite experience activities, communication, event support, space needs, and customer-facing service delivery.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.

Matching Summary

Match Score: 85

JLL UK is seeking a Vendor Service Manager for their New Albany, OH location, responsible for overseeing third-party service providers in facilities operations. The role requires strong relationship management skills, operational discipline, and a hospitality mindset to enhance workplace experience.

Salary

$73,500 - $106,700 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Vendor service agreement compliance
  • Vendor performance management
  • Quality audits and documentation
  • Workplace experience coordination
  • Stakeholder communication alignment
  • GMP, EHS, and quality compliance

Nice-to-have

  • Hospitality mindset
  • Collaborative environments
  • Adapt quickly to resolve challenges
  • Cost-saving opportunities identification

Key Requirements

  • Experience managing vendors or service contracts
  • Proficiency with MS Outlook and Excel
  • Ability to manage multiple operational responsibilities
  • Experience in GMP or GxP regulated environments
  • Experience with CMMS (Maximo preferred)

Work Rights

Authorized to work in the United States

Tailored Resume

Cover Letter