Manager, Enablement Tools Support & Operations

Disney Streaming

Bangalore, India
Tricentis tosca administration
Qtest administration
Atlassian suite administration
Lead a team responsible for the support, maintenance, and operational excellence of enterprise quality tools like Tricentis Tosca, qTest, and the Atlassian Enterprise Suite

Job Summary

  • Lead a team responsible for the support, maintenance, and operational excellence of enterprise quality tools like Tricentis Tosca, qTest, and the Atlassian Enterprise Suite.
  • Drive a customer-first approach, ensuring high-quality support, responsiveness, and developing self-service resources for end-users.
  • Partner with Quality Engineering, IT, and vendor teams to align tool capabilities with testing strategies and ensure seamless tool performance.

Matching Summary

Lead a team responsible for the support, maintenance, and operational excellence of enterprise quality tools like Tricentis Tosca, qTest, and the Atlassian Enterprise Suite.

Skills & Requirements

Must-have

  • Tricentis Tosca administration
  • qTest administration
  • Atlassian Suite administration
  • IT support leadership
  • Quality Engineering alignment

Nice-to-have

  • Customer service mindset
  • ITIL practices familiarity
  • Continuous improvement culture

Key Requirements

  • 5+ years IT support/operations experience
  • 2+ years leadership experience
  • Hands-on Tosca, qTest, Atlassian experience
  • Bachelor's degree in CS/IT

Work Rights

Not specified

Tailored Resume

Cover Letter