Customer Banking Specialist Relief - Success (25 Hr/wk)

Crystallakebank

Part-time (25 hours/week: monday - friday, 9.30am – 2.30pm)
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
Crystallakebank is seeking a part-time Customer Banking Specialist Relief for their Success branch hub, offering 25 hours per week. The role focuses on providing exceptional customer service, utilizing in-branch technology, and facilitating financial health checks while adhering to bank procedures

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Crystallakebank is seeking a part-time Customer Banking Specialist Relief for their Success branch hub, offering 25 hours per week. The role focuses on providing exceptional customer service, utilizing in-branch technology, and facilitating financial health checks while adhering to bank procedures.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • financial health checks
  • loan and credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Must be available for Monday - Friday: 9.30am – 2.30pm roster
  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter