Customer Service Representative - South Cherokee Veterinary Hospital-2

Stone House Animal Hospital

Woodstock, GA, United States
Competitive pyy; performance bonuses available; 40...
Not specified
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Stone House Animal Hospital is seeking a Customer Service Representative to deliver exceptional client service and ensure a positive experience for pet owners. The role involves managing appointments, handling communication, and maintaining accurate client records in a veterinary setting

Job Summary

  • The role serves as the primary point of contact ensuring every client interaction results in a positive impression.
  • Employees are responsible for managing appointments, lobby triage, payments, and maintaining accurate pet medical records.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

Stone House Animal Hospital is seeking a Customer Service Representative to deliver exceptional client service and ensure a positive experience for pet owners. The role involves managing appointments, handling communication, and maintaining accurate client records in a veterinary setting.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving in emergency situations
  • Accurate cash drawer management

Nice-to-have

  • Experience with Avimark or Cornerstone EMR
  • Knowledge of veterinary medical terminology
  • One year of customer service experience
  • Compassionate communication style
  • Detail-oriented record keeping

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holidays
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter