Customer Banking Specialist - Carnarvon (22.5hr/wk)

Customerscommercialfinance

Carnarvon, Western Australia, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • Build personal connections, assist with technology, conduct financial health checks, and process applications for loans and credit cards.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • financial health checks
  • loan and credit card applications
  • adhere to bank procedures
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the center
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter