Front Office Manager - Sofitel Luxembourg Le Grand Ducal (f/m/x)

Sofitel Luxembourg Le Grand Ducal

Luxembourg, Luxembourg
On-site
Manage and motivate reception teams
Achieve quantitative and qualitative objectives
Develop revenue through sales
Manage and motivate the reception teams to offer quality service to the client

Job Summary

  • Manage and motivate the reception teams to offer quality service to the client.
  • Develop revenue through sales and management of the hotel's accommodation revenue.
  • Join our teams to create unforgettable experiences, inspire your teams, and embody French luxury excellence.

Matching Summary

Manage and motivate the reception teams to offer quality service to the client.

Skills & Requirements

Must-have

  • Manage and motivate reception teams
  • Achieve quantitative and qualitative objectives
  • Develop revenue through sales
  • Ensure customer satisfaction and loyalty
  • Apply hotel pricing policy
  • Maintain internal audit procedures

Nice-to-have

  • Anticipate customer needs
  • Create a positive work environment
  • Excellent professional presentation
  • Stress resilience

Key Requirements

  • BTS and/or professional license in hotel management
  • Significant customer contact experience
  • Team management experience
  • IT environment proficiency
  • Professional French and English proficiency
  • Legally eligible to work in Luxembourg

Work Rights

Must be legally eligible to work in Luxembourg

Tailored Resume

Cover Letter