Senior Customer Service Representative

Solenis

Fluent in french and english
Customer service conflict resolution
Intermediate computer skills
The Senior Customer Service Representative provides exemplary service, supports team members, and contributes to continuous improvement efforts to drive customer satisfaction and loyalty

Job Summary

  • The Senior Customer Service Representative provides exemplary service, supports team members, and contributes to continuous improvement efforts to drive customer satisfaction and loyalty.
  • The company offers competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development within a dynamic, international team.
  • Solenis is a leading global provider of water and hygiene solutions with 70 manufacturing facilities worldwide and over 16,500 professionals in 130 countries.

Matching Summary

The Senior Customer Service Representative provides exemplary service, supports team members, and contributes to continuous improvement efforts to drive customer satisfaction and loyalty.

Skills & Requirements

Must-have

  • Fluent in French and English
  • Customer service conflict resolution
  • Intermediate computer skills
  • Experience with ERP systems
  • Order processing support

Nice-to-have

  • Mentorship and training skills
  • Process improvement abilities
  • Strong written and verbal communication
  • Collaboration with sales and other departments
  • Proactive customer needs anticipation

Key Requirements

  • Minimum 1 year customer service experience
  • Fluent in French and English
  • Experience handling conflict situations

Work Rights

Not specified

Tailored Resume

Cover Letter