Regular Full-time Front Desk Supervisor

Four Seasons Resort Rancho Encantado

Santa Fe, US
Base: $23.49 hourly; bonus/equity: not specified; ...
On-site
Manage front desk operations
Oversee labor and expenses
Serve as a confident problem solver
The Four Seasons Resort Rancho Encantado is seeking a Front Desk Supervisor to lead its front office team in Santa Fe, US. The ideal candidate will have a passion for hospitality, supervisory experience, and a commitment to delivering exceptional guest experiences

Job Summary

  • Manage Front Desk operations and team members, ensuring a smooth and pleasant guest experience from arrival through departure.
  • Lead the training and development of Front Desk Agents, including procedures for check‑in/check‑out, cash handling, night audit functions, and guest interaction with a focus on conflict resolution.
  • Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand.

Matching Summary

Match Score: 85

The Four Seasons Resort Rancho Encantado is seeking a Front Desk Supervisor to lead its front office team in Santa Fe, US. The ideal candidate will have a passion for hospitality, supervisory experience, and a commitment to delivering exceptional guest experiences.

Salary

Base: $23.49 hourly; Bonus/Equity: Not specified; Benefits: Free and discounted stays, discounts, free meals, 401(k), PTO, medical benefits

Skills & Requirements

Must-have

  • Manage Front Desk operations
  • Oversee labor and expenses
  • Serve as a confident problem solver
  • Utilize multiple computer systems
  • Lead training and development of staff
  • Create staff schedules and manage payroll

Nice-to-have

  • Genuine, caring, and compassionate professional
  • Collaborative team player
  • Strong personal presentation
  • Effective leadership and interpersonal skills

Key Requirements

  • 2+ years hospitality supervisory experience
  • Proficiency in hotel property management systems
  • Bilingual English and Spanish preferred
  • Ability to stand/move behind the desk
  • Flexible schedule availability
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter