Manager - Billing & Revenue Recovery

ScottishPower

Rochester, New York, United States
Base: $126,000 to $160,000; bonus: up to 16%; bene...
8 years experience in billing or collections
Knowledge of sap is-u/ccs billing processes
Understanding of ny state psc/dps regulations
The Manager provides strategic leadership for all credit, collections, and billing processes ensuring regulatory compliance and optimized uncollectible expense performance

Job Summary

  • The Manager provides strategic leadership for all credit, collections, and billing processes ensuring regulatory compliance and optimized uncollectible expense performance.
  • This role oversees a team responsible for billing accuracy, arrears management, and customer appeals while driving enterprise strategies to improve cash flow.
  • Candidates will benefit from a competitive salary range of $126,000 to $160,000 plus up to 16% bonus, along with a 12% 401(k) match and comprehensive health benefits.

Matching Summary

The Manager provides strategic leadership for all credit, collections, and billing processes ensuring regulatory compliance and optimized uncollectible expense performance.

Salary

Base: $126,000 to $160,000; Bonus: Up to 16%; Benefits: 12% 401(k) match, health/dental/vision, tuition reimbursement

Skills & Requirements

Must-have

  • 8 years experience in billing or collections
  • Knowledge of SAP IS-U/CCS billing processes
  • Understanding of NY State PSC/DPS regulations
  • Experience with SOX compliance and audits
  • Budget management and financial oversight

Nice-to-have

  • Prior experience testifying in regulatory proceedings
  • Proficiency in Microsoft Excel and analytics tools
  • Vendor performance management experience
  • Strong leadership and coaching skills
  • Experience with affordability programs

Key Requirements

  • Bachelor's degree in Business, Finance, Accounting, or Economics
  • Minimum 8 years relevant experience in utility billing or revenue recovery
  • Knowledge of Home Energy Fair Practices Act (HEFPA)
  • Experience managing non-union workforce and supervisors

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter