Experienced Veterinary Client Service Representative

VCA Peninsula Animal Hospital

Base: $17 to $20 ph; bonus/equity: not specified; ...
Experienced veterinary client service representative
Scheduling and confirming appointments
Processing payments and presenting fees
The Client Service Representative serves as the face of VCA, setting the tone for the practice by building and maintaining customer trust

Job Summary

  • The Client Service Representative serves as the face of VCA, setting the tone for the practice by building and maintaining customer trust.
  • Responsibilities include greeting visitors, scheduling appointments, processing payments, and educating clients on non-medical pet care topics.
  • The position offers a competitive compensation package ranging from $17 to $20 per hour along with comprehensive benefits including health insurance and 401(k).

Matching Summary

The Client Service Representative serves as the face of VCA, setting the tone for the practice by building and maintaining customer trust.

Salary

Base: $17 to $20 per hour; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision, 401(k), paid vacation, sick days, pet discounts

Skills & Requirements

Must-have

  • Experienced veterinary client service representative
  • Scheduling and confirming appointments
  • Processing payments and presenting fees
  • Managing medical records and charts
  • Hospital maintenance and waste removal

Nice-to-have

  • Educating clients on animal husbandry
  • Building customer trust and confidence
  • Reaching out to prospective clients
  • Professional development opportunities
  • Team-oriented work environment

Key Requirements

  • Full-time availability required
  • Previous experience in veterinary client services preferred
  • Ability to manage medical records and charts

Work Rights

Not specified

Tailored Resume

Cover Letter