Customer Service Representative

PLS

Bronx, NY, United States
Base: $17—$18.50 usd; bonus/equity: not specified;...
On-site
Superior customer service
Educate customers on products
Cash handling
PLS is seeking a Customer Service Representative in Bronx, NY, who will serve as the primary contact for customers, ensuring exceptional service and compliance with company policies. Ideal candidates will have previous customer service experience and strong communication skills, and the role offers various benefits including medical insurance and opportunities for advancement

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Key responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Bronx, NY, who will serve as the primary contact for customers, ensuring exceptional service and compliance with company policies. Ideal candidates will have previous customer service experience and strong communication skills, and the role offers various benefits including medical insurance and opportunities for advancement.

Salary

Base: $17—$18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • cash handling
  • point-of-sale system
  • resolve customer complaints

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter