Bilingual Customer Service Representative

Leidos UK

Indianapolis, IN, US
$18.00 ph
Bilingual english and spanish fluency
High-volume call center experience
Ms office suite proficiency
Leidos supports the US Department of Housing and Urban Development (HUD) in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all

Job Summary

  • Leidos supports the US Department of Housing and Urban Development (HUD) in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
  • As a Bilingual Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests, gaining knowledge of HUD rental assistance and FHA mortgage programs.
  • Benefits include medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans on day one, immediate and ongoing training, and company-wide career mobility.

Matching Summary

Leidos supports the US Department of Housing and Urban Development (HUD) in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

Salary

$18.00 per hour

Skills & Requirements

Must-have

  • Bilingual English and Spanish fluency
  • High-volume call center experience
  • MS Office Suite proficiency
  • Keyboarding proficiency 40 WPM
  • Respond to customer complaints

Nice-to-have

  • Omnichannel call center background
  • Rental property management experience
  • Mortgage servicing experience
  • Disruptive and growth-oriented mindset

Key Requirements

  • Minimum 2 years contact center experience
  • High School diploma or GED
  • Ability to obtain Public Trust Security clearance

Work Rights

Public Trust Security clearance required

Tailored Resume

Cover Letter