Representante De Apoio Ao Cliente - Em Português - App De Mobilidade

Concentrix

Braga, Portugal
Competitive salary + performance bonuses; not spec...
Portuguese (written and oral)
Inbound phone calls
Customer interaction logging
Your mission will be to ensure that we achieve performance objectives in all operations and respond to customer expectations, achieving operational excellence in quality, efficiency, and customer journey improvement

Job Summary

  • Your mission will be to ensure that we achieve performance objectives in all operations and respond to customer expectations, achieving operational excellence in quality, efficiency, and customer journey improvement.
  • We provide you with all the training, cutting-edge technology, and continuous support you need to succeed, with significant potential for internal growth and career development programs.
  • In this role, we offer benefits that support your unique lifestyle, including a competitive salary, performance bonuses, and a prime location in Braga, Portugal.

Matching Summary

Your mission will be to ensure that we achieve performance objectives in all operations and respond to customer expectations, achieving operational excellence in quality, efficiency, and customer journey improvement.

Salary

Competitive salary and performance bonuses; Not specified; Benefits supporting unique lifestyle

Skills & Requirements

Must-have

  • Portuguese (written and oral)
  • Inbound phone calls
  • Customer interaction logging
  • Positive customer management
  • Smart device familiarity

Nice-to-have

  • Team spirit
  • Proactive problem-solving
  • Continuous improvement mindset

Key Requirements

  • Excellent Portuguese level
  • Good English level (B2)
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter