Manager, Gfs Service Management

Haleon

Bengaluru, India
Hybrid
Global finance services (gfs) outsourced partners
Operational excellence
Vendor management
The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams

Job Summary

  • The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams.
  • This role drives operational excellence, performance insights, vendor management, risk management and forward-looking decision support for GFS leadership, ensuring alignment with Haleon’s strategic and operational goals.
  • The Haleon Global Capability Centre (GCC), located in Bengaluru, India is rapidly expanding with exciting new positions being created in multiple functions.

Matching Summary

The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams.

Skills & Requirements

Must-have

  • Global Finance Services (GFS) outsourced partners
  • operational excellence
  • vendor management
  • risk management
  • contractual compliance
  • performance insights
  • continuous improvement

Nice-to-have

  • agile, performance-focused culture
  • deep human understanding and trusted science
  • shaping the future
  • driving digital transformation and innovation
  • cocreating an environment

Key Requirements

  • Minimum 8 years of relevant experience
  • Experience working in outsourced or hybrid operating models
  • Project and change management expertise (certification preferred)
  • Advanced Excel, PowerBI and performance analytics capability

Work Rights

Not specified

Tailored Resume

Cover Letter