The role involves providing unparalleled service to institutional and enterprise clients including banks, hedge funds, and introducing brokers
Job Summary
The role involves providing unparalleled service to institutional and enterprise clients including banks, hedge funds, and introducing brokers.
Candidates will resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat while assisting clients with the entire trading lifecycle.
The company offers a competitive salary, annual performance-based bonus, stock grants, and unique opportunities for career progression towards sales positions.
Matching Summary
The role involves providing unparalleled service to institutional and enterprise clients including banks, hedge funds, and introducing brokers.
Salary
Competitive Salary; Annual performance-based bonus and stock grant; Excellent health and welfare benefits
Skills & Requirements
Must-have
Strong familiarity with asset classes
Critical thinking on complex systems
Professionalism in stressful situations
Excellent English communication skills
Nice-to-have
Mandarin language proficiency
Fluency in Excel and JIRA/Confluence
Desire to progress into sales-oriented role
Experience at large financial institution
Key Requirements
Undergraduate degree required
1-2 years prior experience at large financial institution
New graduates with strong grasp of core competencies considered