Base: $95,200 - $142,800 usd (atlanta); + us locat...
Fully remote
5+ years program management experience
Customer success operations expertise
Digital customer engagement strategy
The role involves shaping how Workday scales its customer success programs globally by owning initiatives across digital touchpoints and internal tools
Job Summary
The role involves shaping how Workday scales its customer success programs globally by owning initiatives across digital touchpoints and internal tools.
You will facilitate the Digital CS Council to prioritize backlogs and manage global technology rollouts while acting as a liaison for regional leaders.
Workday offers a flexible work approach requiring at least 50% time in-office or field, along with competitive base pay ranging from $90,500 to $160,700 USD.
Matching Summary
The role involves shaping how Workday scales its customer success programs globally by owning initiatives across digital touchpoints and internal tools.
Salary
Base: $95,200 - $142,800 USD (Atlanta); Additional US locations: $90,500 - $160,700 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
5+ years program management experience
Customer Success operations expertise
Digital customer engagement strategy
Cross-functional team coordination
Roadmap and delivery planning
Nice-to-have
Experience with Gainsight or Planhat platforms
Enterprise software industry background
Design thinking and data analysis skills
PMP, Agile, or SAFe certification
Vision-driven and autonomous mindset
Key Requirements
5+ years of experience in program management
Experience translating business needs into roadmaps