Senior Manager, Operations Performance Ecosystem

TD Ameritrade

Mississauga, Ontario, Canada
Base: $115,600 - $163,200 cad; bonus/equity: not s...
5+ years workforce data analytics experience
Capacity modeling and forecasting expertise
Stakeholder leadership and influence skills
This role oversees planning and optimizes resource utilization across operations teams supporting reporting, scorecards, and capacity management

Job Summary

  • This role oversees planning and optimizes resource utilization across operations teams supporting reporting, scorecards, and capacity management.
  • The position requires partnering with multiple stakeholders to present perspectives on optimizing business rules while improving productivity and efficiency.
  • TD offers a competitive total rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.

Matching Summary

This role oversees planning and optimizes resource utilization across operations teams supporting reporting, scorecards, and capacity management.

Salary

Base: $115,600 - $163,200 CAD; Bonus/Equity: Not specified; Benefits: Health, savings, retirement, paid time off, banking discounts

Skills & Requirements

Must-have

  • 5+ years workforce data analytics experience
  • Capacity modeling and forecasting expertise
  • Stakeholder leadership and influence skills
  • AI and machine learning application knowledge
  • Strategic workforce planning implementation

Nice-to-have

  • Exceptional analytical storytelling abilities
  • Comfort with ambiguity and white space
  • Strong relationship management capabilities
  • Experience in continuous improvement culture
  • Ability to translate data into actionable insights

Key Requirements

  • Bachelor's degree in business administration or related field
  • Minimum 5+ years progressive experience in workforce data analytics
  • Proven track record leading others through organizational change

Work Rights

Not specified

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