The Lead Specialist independently resolves complex payroll exceptions, provides day-to-day guidance to Specialists, and supports cross-coverage across payroll processes
Job Summary
The Lead Specialist independently resolves complex payroll exceptions, provides day-to-day guidance to Specialists, and supports cross-coverage across payroll processes.
Responsible for executing and coordinating assigned payroll activities with 100% accuracy and timeliness, acting as the first-level escalation point.
Contribute to SOPs, checklists, and templates with version control, and identify trends from audits and case data to recommend corrective actions.
Matching Summary
The Lead Specialist independently resolves complex payroll exceptions, provides day-to-day guidance to Specialists, and supports cross-coverage across payroll processes.