Bereavement Helpdesk Consultant

Hargreaves Lansdown

Bristol, , United Kingdom
Hybrid
Client support during difficult times
Handling estates and pensions
Complex query investigation
Our purpose is to make it easy for people to save and invest for a better future

Job Summary

  • Our purpose is to make it easy for people to save and invest for a better future.
  • The purpose of the role is to continuously improve the service we provide to our clients and provide an opportunity for colleagues to develop their skills and knowledge to become subject matter experts in Bereavement.
  • We support hybrid working once you have successfully completed your training and have passed your probation.

Matching Summary

Our purpose is to make it easy for people to save and invest for a better future.

Skills & Requirements

Must-have

  • client support during difficult times
  • handling estates and pensions
  • complex query investigation
  • vulnerable client identification
  • Salesforce tasks

Nice-to-have

  • positive impact on clients' lives
  • work-life balance
  • learning and development opportunities
  • rewarding work

Key Requirements

  • 6 months in current role (Ops)
  • 12 months in current role (Helpdesk)
  • Passed probation

Work Rights

Not specified

Tailored Resume

Cover Letter