Patient Service Representative (psr), Specialty Clinics

Advocate Health

Milwaukee, Wisconsin, US
$19.80 - $31.20; bonus/equity: not specified; bene...
Not specified
Electronic medical records (emr/ehr)
Knowledge of medical terminology
Patient intake and complex scheduling
Advocate Health is seeking a Patient Service Representative for their Specialty Clinics in Milwaukee, Wisconsin. The role involves managing patient intake, electronic health records, and providing exceptional customer service in a fast-paced healthcare environment

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative for their Specialty Clinics in Milwaukee, Wisconsin. The role involves managing patient intake, electronic health records, and providing exceptional customer service in a fast-paced healthcare environment.

Salary

$19.80 - $31.20; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Electronic Medical Records (EMR/EHR)
  • Knowledge of Medical Terminology
  • Patient Intake and Complex Scheduling
  • HIPAA Compliance
  • Insurance Basics Knowledge
  • Customer Service Skills

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative work environment
  • Proactive communication

Key Requirements

  • High School Diploma or GED
  • Proficiency in Electronic Medical Records (EMR/EHR)
  • EPIC EMR knowledge
  • Ability to manage high-volume workloads
  • Strong attention to detail and accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter