This role will focus on HR Administration (Tier 0) and HR Operations Emails and Calls (Tier 1) to support all Employees, Line Manager queries and Adhoc requests outside of HR Operations
Job Summary
This role will focus on HR Administration (Tier 0) and HR Operations Emails and Calls (Tier 1) to support all Employees, Line Manager queries and Adhoc requests outside of HR Operations.
The job holder will also be responsible for adherence to Data protection requirements and support all HR Life Cycle processes.
Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands.
Matching Summary
This role will focus on HR Administration (Tier 0) and HR Operations Emails and Calls (Tier 1) to support all Employees, Line Manager queries and Adhoc requests outside of HR Operations.
Skills & Requirements
Must-have
Employee lifecycle transactions
HRIS systems
Data Protection and Privacy standards
HR Operations Emails and Calls
Ticket Management
Continuous Process Improvement
Nice-to-have
Agile in fast paced environment
Subject matter expert
Relationship building with diverse stakeholders
Inclusive and collaborative culture
Key Requirements
3–5 years in HR Generalist, operations or specialist role
Degree in Human Resource or equivalent
Professional membership e.g IHRM, CIPD
Previous experience using cloud-based HR, EIC or SAP HR applications
Previous experience in managing HR Contact Centre or any Service Delivery role