Spa Receptionist Cum Therapist

Minor Hotels Australasia

K.dhigufinolhu, Maldives
On-site
Excellent customer service
Maximize spa revenue
Knowledge of spa products
Assist with running the Spa in a smooth, professional manner by providing guests with excellent customer service at all times and ensuring that treatments are correctly and appropriately booked

Job Summary

  • Assist with running the Spa in a smooth, professional manner by providing guests with excellent customer service at all times and ensuring that treatments are correctly and appropriately booked.
  • Maximizing spa revenue through yield management, retail sales, re-booking guests, high therapist and room occupancy, and efficient bookings.
  • Ensuring that the guest’s experience at the Spa is memorable from beginning to end.

Matching Summary

Assist with running the Spa in a smooth, professional manner by providing guests with excellent customer service at all times and ensuring that treatments are correctly and appropriately booked.

Skills & Requirements

Must-have

  • excellent customer service
  • maximize spa revenue
  • knowledge of spa products
  • perform quality massage therapies
  • answer incoming phone calls
  • deal with guest complaints

Nice-to-have

  • flexible and friendly personality
  • genuine places, people and stories
  • heartfelt hospitality
  • journeys rich in discovery

Key Requirements

  • High School Diploma
  • Minimum 2 years' experience
  • Hospitality Industry experience
  • 5 star luxury resort experience
  • Spa Therapist background preferred
  • Fluent in spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter