Conversational Ai Specialist - Business Banking

mobile.career

Competitive salary; annual bonus; benefits
**
Agentic ai multi-agent workflows
Designing chat and voice conversational ai
Conversational journeys and prototypes
** The job posting seeks a Conversational AI Specialist for Business Banking at a leading global bank recognized for its AI capabilities. The role focuses on designing and optimizing human-centered conversational experiences across chat and voice platforms, requiring a blend of design, technical skills, and collaboration with engineering teams. **

Job Summary

  • Lead the next evolution Agentic AI services for our customers and do work that matters.
  • We’re building customer‑facing Agentic AI that’s shaping the future of digital banking, supported by strategic partnerships with Anthropic, H2O.ai, Amazon, and Microsoft.
  • We support our people with the flexibility to balance where work is done with at least half their time connecting in office.

Matching Summary

Match Score: 75

** The job posting seeks a Conversational AI Specialist for Business Banking at a leading global bank recognized for its AI capabilities. The role focuses on designing and optimizing human-centered conversational experiences across chat and voice platforms, requiring a blend of design, technical skills, and collaboration with engineering teams. **

Salary

Competitive Salary; Annual Bonus; Benefits

Skills & Requirements

Must-have

  • Agentic AI multi-agent workflows
  • designing chat and voice conversational AI
  • conversational journeys and prototypes
  • prompt design and agentic AI patterns
  • conversation design standards
  • end-to-end conversational journeys
  • on-brand conversational content and prompts

Nice-to-have

  • human-centred design
  • behavioural science
  • linguistic excellence
  • inclusive and accessible design
  • emerging technologies

Key Requirements

  • experience in Gen and Agentic AI
  • hands-on experience designing chat and voice
  • turn research and insight into concepts
  • partnering tightly with engineers
  • designed customer support or servicing use cases
  • experienced with LLM-powered assistants
  • strong foundations in conversation design

Work Rights

Not specified

Tailored Resume

Cover Letter