coordenador(a) De Customer Service - Uberaba/mg Ou São Paulo/sp
Mosaic
Uberaba, Minas Gerais, Brazil
Customer relationship management
Post-sale client management
Delivery schedule management
The Mosaic Company values diversity, inclusion, and continuous development, offering ideal career paths for its professionals
Job Summary
The Mosaic Company values diversity, inclusion, and continuous development, offering ideal career paths for its professionals.
Responsibilities include managing post-sale client relationships, overseeing delivery schedules, leading the customer service team, and resolving customer complaints.
The company offers a comprehensive benefits package including health and dental plans, life insurance, retirement plans, and various employee assistance programs.
Matching Summary
The Mosaic Company values diversity, inclusion, and continuous development, offering ideal career paths for its professionals.
Skills & Requirements
Must-have
Customer relationship management
Post-sale client management
Delivery schedule management
Service Level Agreement (SLA) adherence
Complaint resolution
Team leadership
Nice-to-have
Innovation through diversity
Continuous professional development
Strategic internal relationships
Key Requirements
University degree in Administration or related fields