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Hitachi Vantara is seeking a Global Support Centre Technical Support Engineer for their Krakow office, offering a hybrid work model. The role involves providing remote technical support for enterprise storage and infrastructure systems, requiring strong problem-solving skills and experience in relevant technologies.
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Job Summary
This role provides Level 1 to Level 3 remote technical support for Hitachi Vantara customers across all market segments.
The position offers structured training, professional growth, and the opportunity to work in a global, engineering-driven support organization based in Krakow.
Candidates must be willing to participate in 24x7 global support operations including occasional weekends and holidays.
Matching Summary
Match Score: 75
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Hitachi Vantara is seeking a Global Support Centre Technical Support Engineer for their Krakow office, offering a hybrid work model. The role involves providing remote technical support for enterprise storage and infrastructure systems, requiring strong problem-solving skills and experience in relevant technologies.
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Skills & Requirements
Must-have
Enterprise storage experience
Fibre Channel NAS networking
TCP/IP and IP networking knowledge
Cloud platforms proficiency
Python or REST API skills
Windows Linux VMware expertise
Nice-to-have
Strong customer service focus
Self-motivated proactive attitude
Willingness to learn new technologies
Experience with HCP middleware platforms
PostgreSQL database knowledge
Key Requirements
Bachelor's degree or equivalent experience
Experience in two or more specified technical areas