The Senior Associate Service Designer is responsible for crafting and enhancing user experiences across services by utilizing design thinking methodologies
Job Summary
The Senior Associate Service Designer is responsible for crafting and enhancing user experiences across services by utilizing design thinking methodologies.
Candidates will conduct qualitative and quantitative research to understand user needs and create prototypes to test service concepts.
The role requires collaborating with product managers, developers, and stakeholders to ensure alignment of service designs with business objectives.
Matching Summary
The Senior Associate Service Designer is responsible for crafting and enhancing user experiences across services by utilizing design thinking methodologies.
Skills & Requirements
Must-have
Design thinking methodologies application
User research and analysis execution
Prototyping with Figma or Sketch tools
Usability testing and iteration facilitation
Cross-functional team collaboration skills
Nice-to-have
Strategic thinking and creativity blend
Agile methodology familiarity
Process mapping and standardization
Embracing change and learning agility
Business process improvement experience
Key Requirements
Foundational Service Design training or certification preferred
Excellent English language proficiency required
Product Management experience with relevant skillset