Service Manager

Accenture Australia

Not specified
Client relationship management
Pmo knowledge and experience
Sla and kpi performance tracking
Accenture Australia is seeking a Service Manager to serve as the primary client contact throughout projects, ensuring effective service delivery and continuous improvement. The ideal candidate should have experience in service management, client relations, and a strong command of English

Job Summary

  • This role serves as the primary point of contact for clients throughout the project lifecycle, ensuring strategic alignment and service delivery excellence.
  • The Service Manager is responsible for leading operations coordination, managing risks, and supervising PMO activities to guarantee compliance with key indicators.
  • Accenture seeks a candidate with advanced English proficiency to facilitate daily fluid communication with international corporate clients.

Matching Summary

Match Score: 85

Accenture Australia is seeking a Service Manager to serve as the primary client contact throughout projects, ensuring effective service delivery and continuous improvement. The ideal candidate should have experience in service management, client relations, and a strong command of English.

Skills & Requirements

Must-have

  • Client relationship management
  • PMO knowledge and experience
  • SLA and KPI performance tracking
  • Risk identification and mitigation
  • Change scope management
  • Continuous process optimization

Nice-to-have

  • Strategic communication skills
  • International client interaction
  • Technology-driven efficiency
  • Cross-functional team leadership

Key Requirements

  • Advanced English (C1) proficiency
  • Experience in service management
  • Corporate client relationship background
  • Knowledge of PMO and KPIs

Work Rights

Not specified

Tailored Resume

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