Técnico De Soporte (presencial En Monterrey)

DXC Technology UK

Monterrey, Mexico
3 to 5 years technology industry experience
Windows os and ms office 365 proficiency
Hardware troubleshooting for laptops and printers
This role involves providing proactive field support to end users for resolving IT incidents related to software and hardware

Job Summary

  • This role involves providing proactive field support to end users for resolving IT incidents related to software and hardware.
  • The position requires managing preventive and corrective maintenance for systems including laptops, printers, mobile devices, and network nodes.
  • DXC Technology fosters a collaborative environment that prioritizes in-person teamwork while supporting employee wellbeing and diversity.

Matching Summary

This role involves providing proactive field support to end users for resolving IT incidents related to software and hardware.

Skills & Requirements

Must-have

  • 3 to 5 years technology industry experience
  • Windows OS and MS Office 365 proficiency
  • Hardware troubleshooting for laptops and printers
  • Network basics and mobile device support
  • Active communication and customer service skills

Nice-to-have

  • Experience with significant client accounts
  • Proactive problem prevention monitoring
  • Teamwork in a diverse inclusive culture
  • Handheld scanner and thermal printer knowledge

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Minimum 3 to 5 years of relevant technical experience
  • Proficiency with Windows operating systems and Office 365

Work Rights

Not specified

Tailored Resume

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