Not specified (potentially on-site as it is a role in the guest services centre)
Service-oriented attitude
Good communication skills
Able to work shifts
Andaz Singapore is seeking a Guest Services Officer - Telephone Operator with a service-oriented mindset and a passion for customer satisfaction. The role involves providing consistent service within the Guest Services Centre and requires good communication skills and a willingness to learn. No prior experience is necessary, although some experience in hotel or call center operations is preferred
Job Summary
The role involves providing an excellent and consistent level of service to guests as a Guest Services Officer.
Candidates must be able to work shifts, weekends, and public holidays.
Benefits include a 5-day work week, staff discounts, duty meals, and free Hyatt Hotel stays.
Matching Summary
Match Score: 75
Andaz Singapore is seeking a Guest Services Officer - Telephone Operator with a service-oriented mindset and a passion for customer satisfaction. The role involves providing consistent service within the Guest Services Centre and requires good communication skills and a willingness to learn. No prior experience is necessary, although some experience in hotel or call center operations is preferred.
Skills & Requirements
Must-have
Service-oriented attitude
Good communication skills
Able to work shifts
Nice-to-have
Team-player mindset
Confident individual
Willing to learn new challenges
Key Requirements
Minimum G.C.E. O levels
1-2 years hotel or call centre experience preferred