Collections Representative (on-site)

Summit Home Mortgage LLC

Not specified; not specified; medical, dental, vis...
Fully remote
High school diploma required
On-site presence mandatory
Manual dialing and skip tracing
The role requires an on-site presence to perform essential functions including manual dialing, oversight, and collaboration that cannot be done remotely

Job Summary

  • The role requires an on-site presence to perform essential functions including manual dialing, oversight, and collaboration that cannot be done remotely.
  • Employees are expected to meet monthly departmental goals of maintaining 100 payments per month while effectively de-escalating calls and logging complaints.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) with employer match, and paid volunteer time off.

Matching Summary

The role requires an on-site presence to perform essential functions including manual dialing, oversight, and collaboration that cannot be done remotely.

Salary

Not specified; Not specified; Medical, dental, vision insurance; 401(k) with employer match; Paid Maternity Leave; Tuition reimbursement

Skills & Requirements

Must-have

  • High school diploma required
  • On-site presence mandatory
  • Manual dialing and skip tracing
  • FDCPA compliance knowledge
  • 100 payments per month goal

Nice-to-have

  • Spanish fluency preferred
  • Bachelor's degree preferred
  • Loss mitigation experience
  • Strong telephone communication skills
  • Positive attitude under pressure

Key Requirements

  • High school diploma or equivalent
  • Pass written exam for comprehension
  • English fluency required
  • Smartphone with security apps required
  • 0-2 years mortgage collections experience

Work Rights

Not specified

Tailored Resume

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