Service Engineer (cloud & Infrastructure)

AvePoint

Singapore, Singapore
On-site
Microsoft sharepoint expertise
Active directory and adfs management
Azure ad and azure b2c integration
This role involves providing technical support and troubleshooting complex infrastructure and cloud-related issues for enterprise customers

Job Summary

  • This role involves providing technical support and troubleshooting complex infrastructure and cloud-related issues for enterprise customers.
  • Candidates must have a minimum of 5 years of experience in technical infrastructure architecture and project implementation.
  • The position requires deep expertise in Microsoft technologies including SharePoint, SQL, Exchange, DNS, Active Directory, and Azure services.

Matching Summary

This role involves providing technical support and troubleshooting complex infrastructure and cloud-related issues for enterprise customers.

Skills & Requirements

Must-have

  • Microsoft SharePoint expertise
  • Active Directory and ADFS management
  • Azure AD and Azure B2C integration
  • Infrastructure architecture experience
  • Root cause analysis and incident resolution

Nice-to-have

  • Strong verbal and written communication skills
  • Ability to work independently under pressure
  • Knowledge of incident and change management processes
  • Collaboration with third-party vendors
  • Passion for cloud infrastructure and customer experience

Key Requirements

  • Minimum 5 years relevant working experience
  • Expertise in Microsoft Identity platforms (ADFS, Azure AD)
  • Experience with MS SQL, Exchange, IIS, and SSL certificates

Work Rights

Not specified

Tailored Resume

Cover Letter