Scaled Customer Success Manager

Getamplio

Chicago, IL, United States
Base: $106,000 - $118,000 usd; bonus/equity: equit...
On-site
Employee experience (ex) strategy
Drive adoption and usage
Customer retention, value-realization and advocacy
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work

Job Summary

  • Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work.
  • Establish a trusted and strategic advisor partnership with your customers (~700 customers with 50-400 employees) to advance their employee experience (EX) strategy and drive continued value of Culture Amp products and services.
  • In addition to providing a competitive compensation package, some of the key benefits we offer are: Employee Share Options Program, Programs, coaching, and budgets to help you thrive personally and professionally, and access to external providers for mental wellbeing and coaching support.

Matching Summary

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work.

Salary

Base: $106,000 - $118,000 USD; Bonus/Equity: equity and benefits; Benefits: equity and benefits

Skills & Requirements

Must-have

  • Employee Experience (EX) strategy
  • drive adoption and usage
  • customer retention, value-realization and advocacy
  • analyze data and customer usage
  • cross-functional collaboration

Nice-to-have

  • Culture First environment
  • curious and empathetic
  • operate autonomously
  • resilient and adaptable

Key Requirements

  • 2-3 years SaaS customer-facing experience
  • Track record in product adoption, engagement, retention, expansion
  • Design and maintain complex customer experience
  • Identify hypotheses, design experiments, assess effectiveness
  • Lead complex projects from start to finish

Work Rights

Not specified

Tailored Resume

Cover Letter