Senior It Support Engineer

Teledyne Technologies Incorporated

Heidelberg, Germany
**
Proficient in german and english communication
5+ years of it support experience
Windows desktop and domain management
** Teledyne Technologies is seeking a Senior IT Support Engineer for its Heidelberg office to provide on-site and remote IT support for its workforce in Germany, Italy, and Asia. The ideal candidate should have extensive IT support experience, proficiency in Microsoft environments, and strong communication skills in German and English. **

Job Summary

  • This role provides exceptional on-site IT support to a workforce of over 150 employees across Germany, Italy, Switzerland, and remote contractors in Asia.
  • The position requires managing Windows desktops, maintaining server rooms, and ensuring compliance with SOX auditing standards on a monthly, quarterly, and bi-annual basis.
  • Candidates must be dynamic enough to prioritize workload effectively while handling both day-to-day support requests and periodic technology refresh projects.

Matching Summary

Match Score: 75

** Teledyne Technologies is seeking a Senior IT Support Engineer for its Heidelberg office to provide on-site and remote IT support for its workforce in Germany, Italy, and Asia. The ideal candidate should have extensive IT support experience, proficiency in Microsoft environments, and strong communication skills in German and English. **

Skills & Requirements

Must-have

  • Proficient in German and English communication
  • 5+ years of IT support experience
  • Windows desktop and domain management
  • Hardware and software troubleshooting skills
  • Service desk ticketing system usage

Nice-to-have

  • Italian verbal and written language skills
  • Experience with SAP user level applications
  • Familiarity with ServiceNow incident management
  • Knowledge of ITIL framework concepts
  • Experience supporting manufacturing environments

Key Requirements

  • Computer related Degree/Diploma or equivalent work experience
  • Mandatory proficiency in German and English
  • At least 5 years of IT support experience
  • Solid understanding of Microsoft Windows operating system
  • Ability to travel 15% within the region

Work Rights

Not specified

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