The Client Service Sr Manager accomplishes results through the management of professional team(s) and department(s) within the Private Bank
Job Summary
The Client Service Sr Manager accomplishes results through the management of professional team(s) and department(s) within the Private Bank.
Responsibilities include actively managing day-to-day servicing activities to ensure staff delivers a high level of service while complying with corporate policies.
Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.
Matching Summary
The Client Service Sr Manager accomplishes results through the management of professional team(s) and department(s) within the Private Bank.
Salary
Base: $129,840.00 - $194,760.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off
Skills & Requirements
Must-have
Manage professional team within Private Bank
Ensure compliance with KYC and AML requirements
Drive tactical and strategic initiatives
Interface daily with Banking teams for escalations
Review processes for maximum efficiencies
Nice-to-have
Develop communication and diplomacy skills
Guide and influence colleagues across areas
Demonstrate sound ethical judgment in business practices
Key Requirements
6-10 years of experience
Bachelor's degree required; Master's preferred
SIE, Series 7, and Series 63 licenses
In-depth knowledge of client onboarding requirements