Sig - Case Manager

Eml

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims management
Stakeholder liaison skills
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence

Job Summary

  • This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence.
  • The company fosters a learning culture that invests in employees ensuring long-term career growth within a diverse team.
  • Benefits include up to 3 days of work-from-home flexibility per week after month three, along with comprehensive learning and development opportunities.

Matching Summary

This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims management
  • Stakeholder liaison skills
  • Rehabilitation plan approval

Nice-to-have

  • Allied health background
  • Empathetic and supportive approach
  • Strategic decision-making skills
  • Experience in disability support

Key Requirements

  • Extensive customer service experience
  • Allied health or case management experience (advantageous)
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter