Ft Customer Experience Coordinator Tj Maxx Robinson

TJ Maxx

Pittsburgh, PA, USA
Base: $13.50 to $14.00 ph; bonus/equity: not speci...
Excellent customer experience
Front of store operations
Loyalty program promotion
Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store, ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $13.50 to $14.00 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) associate contributions, and eligibility for additional benefits

Skills & Requirements

Must-have

  • excellent customer experience
  • front of store operations
  • loyalty program promotion
  • customer engagement and interaction
  • store cleanliness and organization
  • positive internal and external customer experience

Nice-to-have

  • collaboration and development
  • honesty and integrity
  • safety awareness
  • shrink reduction goals

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter