Lider De Loja

Santander UK

CUNHA, Brazil
On-site
Manage business unit
Drive team results and career
Supervise customer service
Santander UK is seeking a "Lider De Loja" (Store Leader) in Cunha, Brazil, who is passionate about customer service and team management. The ideal candidate will have experience in managing a team, a customer-focused mindset, and relevant certifications

Job Summary

  • Manage the business unit (Store or PAB), ensuring actions are directed towards leveraging commercial opportunities, service, and infrastructure.
  • Drive team results and career (training and empowering), supervise and attend to customers, ensuring excellence in experience.
  • Visit the Microregion, foster new business, and acquire new clients, while implementing improvement actions for NPS and daily sales needs.

Matching Summary

Match Score: 85

Santander UK is seeking a "Lider De Loja" (Store Leader) in Cunha, Brazil, who is passionate about customer service and team management. The ideal candidate will have experience in managing a team, a customer-focused mindset, and relevant certifications.

Skills & Requirements

Must-have

  • Manage business unit
  • Drive team results and career
  • Supervise customer service
  • Visit Microregion for business

Nice-to-have

  • Think Customer
  • Embrace Change
  • Act Now
  • Move Together
  • Speak Up

Key Requirements

  • CPA 10 – ANBIMA certification
  • Completed graduation
  • Experience in PF or PJ Relationship Manager positions
  • Mobility for visits
  • Experience with people management

Work Rights

Not specified

Tailored Resume

Cover Letter