Program Manager, Last Mile Aces

Amazon

Ka, IN, United States
On-site
Last mile logistics experience
Analytical thinking and problem solving
Root cause analysis
Become an subject matter expert for AMZL and customer service processes and systems

Job Summary

  • Become an subject matter expert for AMZL and customer service processes and systems.
  • Conduct root cause analysis, define corrective actions and ensure they are completed.
  • Deliver end-to-end continuous improvement programs, projects and initiatives.

Matching Summary

Become an subject matter expert for AMZL and customer service processes and systems.

Skills & Requirements

Must-have

  • last mile logistics experience
  • analytical thinking and problem solving
  • root cause analysis
  • continuous improvement programs
  • stakeholder relationship management

Nice-to-have

  • customer needs understanding
  • executive escalations management
  • innovative solution development
  • Kaizen facilitation

Key Requirements

  • last mile logistics experience
  • analytical thinking

Work Rights

Not specified

Tailored Resume

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