The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and participate in activities designed to improve customer satisfaction and business performance.
Matching Summary
The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.