Proficient verbal and written communication skills
Ability to multi task
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QBE Insurance is seeking a Policy Support Officer II to provide email-based customer service, manage work allocations, and ensure compliance with policies and procedures. The ideal candidate will have a bachelor's degree, strong communication skills, and a customer service focus, ideally with some experience in a BPO or insurance context.
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Job Summary
The Policy Support Officer II provides customer service via email and answers questions regarding products and policies.
This role involves monitoring and reporting on new business, renewals, cancellations, and endorsements.
Candidates are expected to establish good relationships with stakeholders and cooperate with other functions.
Matching Summary
Match Score: 75
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QBE Insurance is seeking a Policy Support Officer II to provide email-based customer service, manage work allocations, and ensure compliance with policies and procedures. The ideal candidate will have a bachelor's degree, strong communication skills, and a customer service focus, ideally with some experience in a BPO or insurance context.
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Skills & Requirements
Must-have
Customer service focus
Proficient verbal and written communication skills