This role delivers software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch
Job Summary
This role delivers software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch.
The position requires extensive knowledge of the HR technology industry including HCM, HRIS, ATS, and CRM platforms for companies with 2,500+ employees.
Candidates must be available to travel up to 25% for client engagements and adhere to a flexible work model requiring at least 50% time in-office or field per quarter.
Matching Summary
This role delivers software implementation projects ranging in scope and complexity while leading customer configurations from post-sale through launch.
Skills & Requirements
Must-have
3+ years SaaS implementation experience
HR technology industry knowledge
HCM, HRIS, ATS, CRM platforms
Enterprise client project delivery
Client discovery and needs analysis
Nice-to-have
Mentoring team members
Influencing product roadmap decisions
Strong conscientiousness in delivery
Collaborative problem-solving skills
Key Requirements
3+ years managing SaaS implementation projects
Experience with enterprise clients (2,500+ employees)