Veterinary Customer Service Specialist

Wosu Org Corp

Columbus, US
Base: $17.00 - $21.77; bonus/equity: not specified...
On-site
Respond to medical emergencies
Handle client inquiries professionally
Accurate data entry using hospital system
Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include responding to routine, complex and medical emergency situations, answering and directing calls, and creating accurate admitting information.
  • The position requires evening and weekend hours, which are eligible for shift differential, and holidays are required based on a team rotation.

Matching Summary

Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to medical emergencies
  • Handle client inquiries professionally
  • Accurate data entry using hospital system
  • Resolve customer issues effectively
  • Maintain safe money handling practices
  • Adhere to university privacy standards

Nice-to-have

  • Excellent front-line client services
  • Professional manner in all interactions
  • Utilize appropriate medical terminology

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience
  • Standing for long periods of time
  • Exposure to animal dander/zoonotic diseases
  • Exposure to needle sticks, hazardous chemicals, bio hazardous waste

Work Rights

Not specified

Tailored Resume

Cover Letter