Job Summary

• The CX Analyst II will be responsible for strategically analyzing, developing, and expanding our customer experience initiatives.
• This role involves capturing comprehensive requirements, conducting advanced data analytics, and actively driving the integration of our CX platform (Medallia) across the organization.
• Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Matching Summary

Salary

Base: $80,000 - $90,000; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Medical/dental/vision insurance, 401(k), paid time off

Skills & Requirements

Key Requirements

• Bachelor's degree in quantitative field
• Two years of business analysis experience
• Proficiency in Power BI, Excel, Looker Studio
• Experience with SQL
• 15% travel required

Work Rights