We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients
Job Summary
We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
Skills & Requirements
Must-have
Technical Project Manager experience
SAAS product implementation
Professional services in software delivery
Handle day-to-day work challenges confidently
Interact professionally with diverse stakeholders
Resolve complex client issues and escalations
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Process-focused, strong problem-solving ability
Familiarity with SQL/NoSQL databases
Industry knowledge of HR Tech
Key Requirements
+3 years experience as a team lead
+4 years hands-on SAAS implementation experience
Experience in SAAS company selling to enterprise clients
Ability to adjust to multiple demands, shifting priorities
Resilient in the face of constraints, frustrations, or adversity