Base: $18.34 to $24.30 ph; bonus/equity: not speci...
Full-time; variable schedule (sunday through saturday, between 6:30 am - 12:00 am)
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Handle cash receipts and financial transactions
The University of Richmond is seeking a Library Access Services Specialist to manage user support, technical duties, and supervision of student staff in a dynamic library environment. The role emphasizes user engagement, operational oversight, and collaboration with library staff to enhance the user experience and promote library services
Job Summary
The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of library facilities and materials.
This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
The role requires managing fulfillment services, resolving overdue item issues, and performing daily building checks to maintain a positive and secure library environment.
Matching Summary
Match Score: 85
The University of Richmond is seeking a Library Access Services Specialist to manage user support, technical duties, and supervision of student staff in a dynamic library environment. The role emphasizes user engagement, operational oversight, and collaboration with library staff to enhance the user experience and promote library services.
Salary
Base: $18.34 to $24.30 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Handle cash receipts and financial transactions
Knowledge of Library of Congress Classification System
Perform building checks and safety duties
Nice-to-have
Experience with HTML, XML, and Oracle
Project management or process improvement skills
Creative approach to diversity and inclusion
Familiarity with digital signage and social media
Ability to work varied hours including evenings
Key Requirements
Bachelor's degree preferred
Two to three years of related library experience
Prior supervisory or team leadership experience desired