Job Summary

• This leadership role is responsible for providing exceptional service delivery while guiding and supporting the branch team, executing transactions, and mentoring team members.
• The Head Universal Banker champions risk and control, drives lobby leadership, and ensures consistent delivery of client and team experiences aligned with the bank’s standards.
• The role requires strong sales and service skills, presenting products, educating clients on digital channels, and resolving complex client issues to ensure satisfaction.

Matching Summary

Salary

Base: $46,600.00 - $60,800.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off

Skills & Requirements

Key Requirements

• 2-4 years relevant experience
• High School diploma or equivalent
• Face-to-face customer service experience
• Basic sales and referrals experience

Work Rights