Service Process & Documentation Specialist (m/f/d)
ZEISS Group
Signavio process modeling expertise
Bpmn 2.0 proficiency required
Salesforce crm or sap erp knowledge
You will act as the architect of the service process landscape, translating high-level strategies into seamless operational reality
Job Summary
You will act as the architect of the service process landscape, translating high-level strategies into seamless operational reality.
The role requires full ownership of the service-related process structure within Signavio to ensure a professional and scalable environment.
You are responsible for developing tailored 'How-To' documentation that bridges generic guidelines with specific business steps in tools like Salesforce and SAP.
Matching Summary
You will act as the architect of the service process landscape, translating high-level strategies into seamless operational reality.
Skills & Requirements
Must-have
Signavio process modeling expertise
BPMN 2.0 proficiency required
Salesforce CRM or SAP ERP knowledge
Business Administration degree required
3-5 years professional experience
English fluency mandatory
Nice-to-have
Pragmatic approach to problem solving
Strong didactic and communication skills
Experience with global framework rollouts
Passion for logical consistency in processes
Structured knowledge management mindset
Key Requirements
Degree in Business Administration, Informatics, or Industrial Engineering